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Head of Research Services

Position Summary

Reporting to the Associate Director of the Stuart A. Rose Manuscript, Archives, and Rare Book Library, the Head of Research Services is a key managerial position within the Rose Library and has responsibility for the management of the Research Services unit, including direct supervision of 3 FTE as well as student employees. The Head of Research Services provides leadership in developing outstanding research services including overseeing reference, reading room, outreach, and instruction activities. Partnering with the University Archivist and Curators, the Head of Research Services leads outreach and instruction that complements collecting strengths, pedagogical and programmatic goals. The Head of Research Services fosters a welcoming and inclusive service environment that prioritizes the user experience alongside practices that promote collection preservation and security. The incumbent works collaboratively across Rose Library teams and with Emory Library service points to define and oversee the Rose Library service desk and reading room, in line with Rose Library and Emory Libraries mission and vision and commitment to diversity, equity and inclusion. The Head of Research Services is responsible for ensuring that the Rose Library systems for researchers are consistent with user systems employed throughout the Emory University Libraries. They lead the planning, development, implementation, promotion, and assessment of the services provided to researchers, including onsite use, in-person and virtual reference, instruction, outreach, exhibitions, loans, reprographic services, and permissions, leveraging library-wide systems and infrastructure. The incumbent seeks feedback from users, including faculty, staff, students, and visiting scholars, and from Rose Library colleagues, to continually assess and improve access to the Rose Library, and fosters a team that is highly collaborative, innovative, and user focused. The Head of Research Services oversees adherence to Emory University, Emory Libraries, and Rose Library policies and procedures that support access and user-oriented services. 

Requisition/Job Posting # 94439