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Information Desk Associate, Part Time


Position Summary

Reporting to the Head of Information Services, the Information Desk Associate provides basic reference assistance at the library information desk or service point.  The Information Desk Associate uses specialized knowledge to respond to requests about the library’s print and electronic resources, direct users to appropriate subject databases and provide basic instruction in their use. Assists in identifying or verifying citations and assists users with bibliographic management software. Performs circulation transactions and registration of users. Assists with computer workstations and troubleshoots and reports hardware or software problems. Monitors the physical environment and may manage library safety procedures. Compiles statistics for all transactions. Interprets library polices and exercises judgment in resolving user problems. Performs related duties as assigned.

Requisition/Job Posting # 69683