Emory University Libraries - COVID-19 Response

The Emory University Libraries' physical spaces are closed, however we are offering virtual services. Please check our hours page for a list of virtual service hours.

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Get Hardware or Software Support

Student Technology Support (STS) is a free service for Emory students providing technical support and assistance for a variety of issues on student-owned devices.


STS helps students with services such as:

  • Configure EmoryUnplugged connectivity on capable laptops and personal devices.
  • Install or reinstall operating systems.
  • Scan for and remove computer viruses and other types of malware.
  • Install a suite of anti-spyware solutions to combat future infections.
  • Assist with general operating system troubleshooting.
  • Install the latest hardware drivers for your machine.
  • Uninstall programs that pose security risks to your computer, including P2P software.
  • Diagnose hardware problems and assist with repairs.
  • Assist with most devices that are not compatible with EmoryUnplugged but are compatible with EmoryGuest.

For more information, how-tos and hours, please visit the Student Technology Support page.