Emory University Libraries - COVID-19 Response

The Emory University Libraries' physical spaces are closed, however we are offering virtual services. Please check our hours page for a list of virtual service hours.

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Returning Library Materials

Where to return your library materials; what to do if an item is still on your account after you've returned it; and what to do if you have lost an item.


Where to Return Materials

Return your books and ILL returns to one of the book drops at the front of the Woodruff Library or at the Level 2 Library Service Desk.

Return your Course Reserves, media, or equipment loans to the Lobby Level 4 Music and Media Library service desk.

Claims Returned

If you believe that you have returned an item(s) that is still showing on your account, you may ask for the item(s) to be placed on Claimed Return status.

The library will perform four searches for this item and ask  you to continue to search for this item in your home or office.

If the item is not found within the library after four library searches, it will be moved to the lost status and you will be responsible for the replacement cost of the item. Patron accounts are blocked if there are five or more unresolved Claimed Return items on the account.

Lost Items

Items are considered lost after the maximum amount of overdue notices have been sent. Please see our Fines and Fees page for more information on overdue fines and replacement costs.

If you have a question or concern about a lost or claimed returned book, contact the Woodruff Library Service Desk at 404-727-6873 or libraryservicedesk@emory.edu

Damaged Items

For damaged books, please return directly to the Woodruff Library Service Desk.

For damaged media or equipment, please return directly to the Music and Media Library Service Desk.

Other Locations

Please contact the other Emory Libraries locations for information on their return policies.